Privacy Policy for One LED

Last Updated: October 15, 2023

At One LED, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit www.oneled.co.uk or purchase our products. Please read this policy carefully to understand how we handle your personal information.

1. Introduction

This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It applies to all personal data we process relating to customers, potential customers, and website visitors.

2. Information We Collect

We may collect personal data when you:

• Visit our website

• Create an account or place an order

• Subscribe to newsletters or promotional content

• Contact us via email, phone, or contact forms

Types of Personal Data Collected

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely by third-party providers)

• Account login credentials

• Transaction and order details

3. How We Use Your Personal Data

Your personal data is used for the following purposes:

• Order Fulfilment: Processing and delivering orders, payments, and invoices

• Customer Support: Responding to inquiries and providing assistance

• Account Management: Managing user accounts and access

• Marketing Communications: Sending newsletters and promotions (with consent)

• Website Improvement: Enhancing user experience and service quality

4. Data Storage & Retention

We store your data securely using appropriate technical and organizational safeguards. Personal data is retained only as long as necessary to meet legal, accounting, or operational requirements.

5. Data Sharing & Disclosure

We do not sell or rent your personal data.

We may share information with:

• Service Providers: Payment processors, shipping partners, and IT providers

• Legal Authorities: When required by law or to protect legal rights and safety

All third parties are required to protect your data and use it only for agreed purposes.

6. Cookies

We use cookies to improve website functionality and user experience.

• Cookies help recognize your browser and remember preferences

• You can control cookies through your browser settings

• Disabling cookies may affect website functionality

For more details, please review our Cookie Policy.

7. Marketing Communications

You will only receive marketing emails if you have given consent.

You can opt out at any time by:

• Clicking the unsubscribe link in emails

• Contacting us at info@oneled.co.uk

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data

• Restrict data processing

• Request data portability

• Object to data processing

To exercise these rights, please contact us using the details below.

9. Data Security

We use appropriate security measures to protect personal data. While we strive to safeguard your information, no online transmission is completely secure, and absolute security cannot be guaranteed.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page and take effect immediately upon publication.

11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us:

One LED
📧 Email: info@oneled.co.uk
📞 Phone: 01274 449 125
📍 Address: 12 New John Street, Bradford, BD1 2QY, United Kingdom